We’ve made placing an order with us quick and easy. Should you have any questions before, during or after the ordering process, please contact our customer support team and we’ll be glad to assist you.

Here are the steps taken when placing an order:

• To place an order for any of our services you must first click the “Buy Now” button of your selected product found on the Services or Pricing pages.
  You’ll be directed to step 2. (billing information is collected at a later step)
  
  
• Log into your account or create a new account if placing your first order with us.   See example screenshot
  
  
• Create a video listing. Information collected on this page is used to customize the video player specific to your property.   See example screenshot
  
  
• Customize editing features of your video tour. Here you can select options like background music and scene transitions. You can also give specific instructions to the editor.   See example screenshot
  (not used for delivery products)
  
  
• Preview your video listing to ensure your property and profile information is correct. This information is displayed in our default video player.   See example screenshot
  (not used for free delivery products)
  
  
• Submit billing information.   See example screenshot
  (not used for free delivery products)
  
  
• Based on the product you purchased you will:
  • Video Delivery Service - Upload your video.
  • Photo Tour – Upload your photos or print instructions on how to mail your photos to us on disc.
  • Video Editing – print instructions on how to mail your raw video media to us on disc.